Saturday, October 31, 2009

Happy Halloween!


Happy Halloween to everyone around the world!

For a change, I don't have work this halloween and I'm just at home with my daughter since her mom is working and my parents are in the province. The past years, I've always celebrated Halloween in the office, complete with costume and make up. Tonight will be a silent halloween for me. I'll just be catching up with the latest episodes of Glee, Supernatural, Heroes and Smallville.

And I'd also like to say Happy Birthday to my soul twin, Aileen, who's turning 29 years old today. She's my cousin but we practically grew up together, born only 12 days apart. That means I'll also be turning a year old 12 days from now.

Thursday, October 29, 2009

My Mom, the Model


My mom is not a model.

Never in her wildest dreams did she ever want to be a model.

But for once in her life, she became a model of sorts for Pink October, the Cancer Awareness Month. There's this photography club in the city who got cancer survivors as their models for their photo exhibit at the Northwing of SM Cebu. As a cancer survivor and an active advocate for breast cancer awareness, mom was chosen to be one of the subjects.

I'm so proud that for someone who doesn't have a lot of pictures, her picture is now displayed in Cebu's biggest mall and I'm displaying that same picture here for the whole world to see.

Love you, mom!

Tuesday, October 27, 2009

Excited

I was able to talk with my sis after a very long time and we were able to talk about our planned musical production. A lot of things are actually falling into place. I'm so happy and excited about this. It will be the biggest challenge in our theatre careers but we're up to it. We know many will help us as we will be doing this to help others.

I can't wait to start rehearsals soon. Woohoo!

Monday, October 26, 2009

Con Te Partiro

What do you get when you have one of greatest songs of all time and two of the country's best young singers? An amazing performance by Shin Shin and Jed Madela during their recent concert. This is what versatility is all about. Until now, I'm still awestruck.


Sunday, October 25, 2009

True Champions

Thank God the concert of Shin and Jed last Saturday was an outstanding success! It's a relief to know that Shin was able to use the pain that she's feeling and gave out an amazing performance. She was able to prove that she is not just an Ultimate Champion, she is a Diva. As for Jed, I've always admired and envied his voice ever since I first heard him sing. He's simply amazing, and as Lea Salonga said, "he's not human." Kudos to Jed Madela and Rachelle Ann Go for a superb and successful concert.

For the nth time, Shin and Jed have proven that they are truly world-class performers and are just not given the right breaks yet. Showbiz in the Philippines is such a pity, with favoritism and politics still aplenty. *sigh*

I hope the producers will do a provincial, as well as a world tour for the True Champions. Words cannot even describe how great it was, and how great they were, good thing a few friends were able to take a lot of vids and posted them on You Tube for everyone to see.

Congratulations, Shin and Jed!

Friday, October 23, 2009

Going Live Soon


I'm going live on Monday with the Australian clients. After a week of chilling out and relaxation in my new job, I will be all alone on Monday. This weekend, I will immerse myself with everything Australian.

So far, I like talking with Aussies, it's just the accent that I'm currently struggling to comprehend. Speaking of accent, I'm starting to learn a new one which I hope to use at times talking to Aussies: Irish.

Thursday, October 22, 2009

We're Behind You, Shin

A lot of rumors, speculations and talks are going around. I'm praying that through all of these, Shin will be alright. She doesn't deserve all the pain and hurt that she's feeling now. For goodness' sake, she's a very sweet, very down to earth girl. I hope everything will turn out well, especially that she has major concert with Jed Madela this Saturday.

Be strong Shin, we're here for you always.
We love you, Shin Shin.

Wednesday, October 21, 2009

Real-life Super Dad


I never get tired of watching, listening and reading stories about Dick and Rick Hoyt, and every single time, it never fails to make me cry. It's the true story of unconditional love from a father to his son.

For me, Rick Hoyt is the Best Dad in the universe, a real-life Super Dad.


It ain't about how hard you hit, it's about how hard you can get hit,
and keep moving forward..

- Rocky Balboa

Tuesday, October 20, 2009

G'day Mate!

After 3 years of talking, and a lot of times arguing with Americans through the phone, I'm now nose-bleeding talking to Australians. No, I'm not arguing with them. I can't afford to when I'm even having a difficult time understanding their concerns.

For those 3 years that I was talking with Americans (and a few other nationalities living in the U.S.), there were a lot of times where out of boredom, I would use a British accent instead of the usual American or neutral accent. And in the few times where I spoke with British people, I didn't have a hard time understanding them. With Australians, their accent is really different. Well, not different but I need to get used to it quick because I'm now handling Australian customers.

Come to think of it, there is a DVD of the Australia movie at home. I haven't really thought about watching it even though Hugh Jackman and Nicole Kidman are in it, but now I think that's about to change.


Monday, October 19, 2009

Another Start

Today is my first day in my new job and so far, so good. It's a whole new experience for me and I love the environment and the people. It's the company where I applied some time ago where the walls were still covered with plastic when I had my interview. The walls are no longer covered with plastic now, but the office is still the same office I remember almost 2 months ago. It's a really small company, and if I'm not mistaken, we're less than 20 in number. It's a big change compared to the centers I've been with where we occupied many floors in one building. So far, I'm enjoying my first day. Yes, I'm writing this blog while at work. Our office is still near the other big centers, and near my spouse's office, so I don't feel far from my family and friends.

This company actually saved me because they called me up on the day I left the previous company. Hope I can finally have a new start with this company. Only time will tell.

*crossing my fingers*

Saturday, October 17, 2009

17 Days

I just resigned. Again.

Well, it's not really resigned because I'm not employed in the company yet. Not yet anyway. I just finished the 3 days of training and 14 days of nesting. That's a total of 17 days of rushed training and taking actual calls lacking a lot of product knowledge. But the worst thing of it all is that we didn't receive anything. We were informed that we will be receiving our so-called training allowance, a measly amount compared to industry standards, on the pay day after our 17th day. It actually defeats its purpose. A training allowance that is given long after the end of training? That's how things are done in that company. It's okay for the employees who have stayed there for a long time, most being first timers in the industry, however it's not okay for me so I quit.

With my departure, our batch is done to 10. After each one was endorsed to different teams, they were informed that instead of getting the allowance on the 25th of October, which is the pay day after our 17th day, they will be getting it on the 10th of November yet. As for me, I don't know if I'm going to get mine. I'm supposed to. I have to. They have to give it to me because I lasted until the 17th day.

Abangan ang susunod na kabanata.

Wednesday, October 14, 2009

Hachiko

I heard of Hachiko's story many years ago, but it was only recently that I tried to research about it. What I found out made me cry in the middle of the night. Hachiko's story is so touching that a Japanese movie about it in 1987 became a blockbuster, and Hollywood just released their own version starring Richard Gere.

Here's Hachi's story from Wiki:

In 1924, Hachikō was brought to Tokyo by his owner, Hidesaburo Ueno, a professor in the agriculture department at the University of Tokyo. During his owner's life Hachikō saw him off from the front door and greeted him at the end of the day at the nearby Shibuya Station. The pair continued their daily routine until May 1925, when Professor Ueno did not return on the usual train one evening. The professor had suffered a stroke at the university that day. He died and never returned to the train station where his friend was waiting.

Hachikō was given away after his master's death, but he routinely escaped, showing up again and again at his old home. Eventually, Hachikō apparently realized that Professor Ueno no longer lived at the house. So he went to look for his master at the train station where he had accompanied him so many times before. Each day, Hachikō waited for Professor Ueno to return. And each day he did not see his friend among the commuters at the station.

The permanent fixture at the train station that was Hachikō attracted the attention of other commuters. Many of the people who frequented the Shibuya train station had seen Hachikō and Professor Ueno together each day. They brought Hachikō treats and food to nourish him during his wait.

This continued for 10 years, with Hachikō appearing only in the evening time, precisely when the train was due at the station.

That same year, another of Ueno's faithful students (who had become something of an expert on the Akita breed) saw the dog at the station and followed him to the Kobayashi home where he learned the history of Hachikō's life. Shortly after this meeting, the former student published a documented census of Akitas in Japan. His research found only 30 purebred Akitas remaining, including Hachikō from Shibuya Station.

Professor Ueno's former student returned frequently to visit the dog and over the years published several articles about Hachikō's remarkable loyalty. In 1932 one of these articles, published in Tokyo's largest newspaper, threw the dog into the national spotlight. Hachikō became a national sensation. His faithfulness to his master's memory impressed the people of Japan as a spirit of family loyalty all should strive to achieve. Teachers and parents used Hachikō's vigil as an example for children to follow. A well-known Japanese artist rendered a sculpture of the dog, and throughout the country a new awareness of the Akita breed grew.

Eventually, Hachikō's legendary faithfulness became a national symbol of loyalty.

Hachikō died on March 8, 1935. He was found on a street in Shibuya. His stuffed and mounted remains are kept at the National Science Museum of Japan in Ueno, Tokyo.

In April 1934, a bronze statue in his likeness was erected at Shibuya Station, and Hachikō himself was present at its unveiling. The statue was recycled for the war effort during World War II. In 1948 The Society for Recreating the Hachikō Statue commissioned Takeshi Ando, son of the original artist who had since died, to make a second statue. The new statue, which was erected in August 1948, still stands and is an extremely popular meeting spot. The station entrance near this statue is named "Hachikō-guchi", meaning "The Hachikō Exit", and is one of Shibuya Station's five exits.

Tuesday, October 13, 2009

Happy Birthday Gayle!


Every year, on your birthday,
I think about how glad I am
that you were born,
how thankful I am
to have you in my life.

Every year is another year
filled with the special joys you bring
just by being yourself.
Every year, when you open your birthday gifts,
realize what a gift you are
to everyone who knows you,
especially Me..


HAPPY 23RD BIRTHDAY,
MY DEAR SISTER.

Monday, October 12, 2009

Miss You Ate, Miss You Kuya

Happy Birthday, Kuya Carlo. I know life could have been a lot better if you were around. I miss you terribly, you and Ate Happy. I didn't get the chance to really know you both, but every time I think about you, I suddenly get that empty feeling inside me again. I know my life is complete now with my family, but you both are a big part of my life. *sigh*

Kuya, you would've turned 31 years old today. Ate would've been 33. Now, I would never know the feeling of growing old having older siblings to grow old with, to laugh with, and maybe even to fight with.

I miss you both terribly. Please continue to watch over us, especially your niece. You've watched over my all my life and I'm so much thankful for that. I wish you're both here so I can hug you. Please continue to pray for us, and yes, I know that someday, we will be together again.

I LOVE YOU BOTH, SO MUCH.

Sunday, October 11, 2009

Stephen Gately (1976 - 2009)

With the sudden and tragic death of Stephen Gately, Boyzone will never be the same again. One of only two boybands that I really love (the other is BSB), Stephen's distinct vocals will remain forever in their hits, songs that will live on for the generations to come. I consider myself lucky to be part of the generation where Boyzone once ruled.

Thank you for the music, Stephen.
You're not only talented, you're a brave, brave man.
Now you can sing for the Big Man up there.

Saturday, October 10, 2009

Struggling

I've lost count on how many days are we already in our 17-day training because of how hectic and erratic our schedule is. Our trainer and our mentor-in-charge are not even synchronized with our skeds that it's confusing to us. And yes, people have continued to disappear from our batch. We're down to 11 now. So far, 8 have gone, and a lot are planning to leave. I'm still one of those planning to leave, at the same time, I want to stay because as we got to take more calls, the more we're becoming familiar with everything. The quality standards are just so strict, and a whole lot different from all the call centers I've been with, not to mention the erratic policies implemented by the guards. I will not even start ranting about the guards. To quote a fellow teacher before, "Early in the morning, they make my blood boil."

Right now, we're doing better compared to the first days of taking calls. We're starting to get the hang of the calls, but we're still struggling. Struggling since there are a lot of issues we are not familiar with, and struggling since we don't have any pay or even an allowance yet. I am struggling because I have a lot of responsibilities, financial responsibilities. *sigh*

We'll have our last shift for the week a few hours from now and I have only slept for 3 hours. My mom woke up when she arrived to carry all the grocery bags she brought, and now I can't sleep. No, I don't have insomia and yes, I easily fall asleep. I just have a hard time sleeping once I'm already awake and my brain starts to run at full speed again. And having to report later during our technical class is not helping either.

*sigh*

Friday, October 9, 2009

Everyman's Journey

Can't wait for 2010!

Arnel Pineda Rules!
Journey Rocks!

Thursday, October 8, 2009

Journey Rocks Oprah

One of the many Prides of the Philippines, Arnel Pineda, and his band, Journey, totally rocked The Oprah Show recently. Again, like all other shows where Arnel is a guest, it brought me to tears and at the same time, uplifted my spirits. They opened the show with 'Don't Stop Believin' and closed the show with 'Faithfully.'

AP's story is a real-life fairy tale, and an inspiration to all. True enough, it was announced by Oprah during the show that "Arnel's story will hit the big screen in 2010, entitled Don't Stop Believin': Everyman's Journey."

A movie?! About AP's life?! Woohoo! Can't wait!

Tuesday, October 6, 2009

Much Better

Our second day of taking calls was a lot better than the first. I'm still not counting out the possibility of leaving, but at least now, my batchmates and I are slowly adjusting to everything. It's just so sad that everyday, people from our batch is slowly disappearing. We were 19 when we started training, then we were down to 16 when we had the first day of taking calls. Last night, we were down to 14. Even though we've known each other for just a week, the batch is becoming closer and closer every single day, and it's sad to see people - good people - leave.

Tonight, we'll start technical training for one fourth of the shift, while we take calls the rest of the way. I heard that it's going to be like this for the whole 17 supposedly training days. I hope that if ever no one's going to voluntarily leave again, the whole batch will pass and will be endorsed as the newest team on the floor very soon.

Our batch is so diverse that we even have a Filipino-Malaysian batchmate who's a chef by profession. Although our batch is far from being the best, I like the confidence and the positive attitude so far. What my batchmates lack in terms of experience and english proficiency, they make up with their never-say-die attitude.

I have a feeling that tonight's gonna be a good night.

I'm crossing my fingers.

Monday, October 5, 2009

On the Right Track

A few more days until the new season of the NBA opens, and the excitement is slowly building up. After the best start in franchise history and setting a lot of NBA records, only to lose in the playoffs to the Orlando Magic, the Cleveland Cavaliers made some moves in the off-season and assembled a new-look Cavs to support King James.

So far, so good, looking at the footages of the training camp. The new recruits are doing fairly well. It's so good to see Anthony Parker, Jamario Moon and the Big Diesel, Shaquille O'Neal on the same side as King James this season.

My motto is very simple: Win a ring for the king. My job is to protect the King. I'm in the protection business.
-Shaquille O'Neal

Sunday, October 4, 2009

Drained

After four days of kinda rushed training, we took calls on the production floor for the first time last night. We were stressed. I was stressed. I wanted to not continue the shift and go home. It was so queuing and I was having the most difficult time navigating the system and the tools, and answering queries that we weren't able to discuss during training. I am three years old in the call center industry and have experienced the worst customers ever taking a lot of escalated calls in my short career, but nothing compares to lack of product knowledge. I thought that if I'm having a hard time, how much more my batchmates who are first timers.

We were all so drained at the end of the shift, and a lot were already thinking about quitting. Another reason for their discouragement is that we were told by our so-called mentors that we will have a mock call and an online examination after the 17-day training, and if you fail in either, you'll not get the measly training allowance we're supposed to get after the training.

I decided not to quit just yet. I will give it another shot when we resume work on Monday. I'll do the best I can, and see if I'll stay or I'll go.

Thursday, October 1, 2009

Muelmar Magallanes

I am reposting this from AP, a news article that touched me deeply...

Muelmar Magallanes braved rampaging floods to save more than 30 people, but ended up sacrificing his life in a last trip to rescue a baby girl who was being swept away on a styrofoam box.

Family members and people who Magallenes saved hailed the 18-year-old construction worker on Monday a hero, as his body lay in a coffin at a makeshift evacuation centre near their destroyed Manila riverside village. “I am going to be forever grateful to Muelmar. He gave his life for my baby. I will never forget his sacrifice,” said Menchie Penalosa, the mother of the six-month-old girl whom he carried to safety before being swept away himself. Magallanes was at home on Saturday with his family when tropical storm Ketsana unleashed the heaviest rains in more than 40 years on the Philippine capital and surrounding areas.

At first the family, long used to heavy rains, paid little attention to the storm. But Magallanes and his father quickly decided to evacuate the family once they realised the river 800 metres (2,600 feet) away had burst its banks. With the help of an older brother, Magallanes tied a string around his waist and attached it one-by-one to his three younger siblings, whom he took to higher ground. Then he came back for his parents. But Magallanes, a strong swimmer, decided to go back for neighbours trapped on rooftops. He ended up making many trips, and eventually saved more than 30 people from drowning, witnesses and survivors said.

Tired and shivering, Magallanes was back on higher ground with his family when he heard Penalosa screaming as she and her baby were being swept away on the polystyrene box they were using in an attempt to cross the swift currents. He dived back in after the mother and daughter, who were already a few metres away and bobbing precariously among the debris floating on the brown water.

“I didn’t know that the current was so strong. In an instant, I was under water. We were going to die,” said Penalosa, her eyes welling with tears and voice choking with emotion. “Then this man came from nowhere and grabbed us. He took us to where the other neighbours were, and then he was gone,” Penalosa said. Penalosa and other witnesses said an exhausted Magallanes was simply washed away amid the torrent of water.

Neighbours found his body on Sunday, along with 28 others who perished amid Manila’s epic flooding. The official death toll stands at 86 but that excludes those recovered in Magallanes’ village, called Bagong Silangan.

Standing next to his coffin, Magallanes’ parents paid tribute to their son. “He always had a good heart,” said his father, Samuel. “We had already been saved. But he decided to go back one last time for the girl.” His mother, Maria Luz, wept as she described her son as incredibly brave. “He saved so many people, but ended up not being able to save himself.”