Customer : Why the h*** did you charge me a late fee?!
Representative : Your payment due date was on the 30th of March, we received youra payment on the 4th of April, that is why a late fee was charged to your account.
Customer : WTF! I was only late for 5 days!
Representative : Precisely! The payment was late that's why there is a late fee on your account.
Customer : You guys suck! I want you to take that late fee off right now!
Representative : I'm sorry sir, but we will not be able to do that.
Customer : If you can't do that, then you can close my account!
Representative : As requested, your account is not closed...
Customer : WHAT?! Why did you close my account?!
Hay... *faints*
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