The past two days, I have signed two final written warnings and had a hearing last night with my immediate supervisor and two people from HR. My employment in this company is on the line. Another lapse on my part, one more failure in my quality scores would mean automatic termination. That's how harsh the penalty is.
Last night's shift was like the beginning of the end for me. I wish I have another job to go to so I can just leave this and move on. Two of my closest teammates already submitted their resignation letters and is on the final days of their career here. I have to work double time to find another career option fast so I too can submit my resignation letter. My other option is to my best in each and every call so I would not get a single markdown and therefore not jeopardize my job. The only problem is that I have to be perfect in my calls for a 12-week rolling period, meaning I am not allowed to commit a mistake in the next months or else, I would be terminated. Though it can be done, I don't think I can do it. I am only human.
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